Tomorrow, 27th January sees the lifting of all remaining ‘Plan B’ measures around covid. You can read what that covers in our Covid digest post from earlier this week. However, it is important to note that in GP practices and all NHS settings, there are different infection control procedures in place which allow us to … Continued
This week we are having a new telephone system installed at JHP. We are not expecting any disruption to our phone service, but I wanted to let you know in case we encounter any temporary issues, and to explain why we’re making this change.
Last autumn we launched a brand new patient registration system, making it easier than ever to become a patient at JHP. The process was 100% online, meaning you could register from anywhere, at any time, and from any device. Now we’ve made it even better.
I wanted to let you know about some changes we’ve made recently, based on your feedback. We know that when you register with a new GP there are a lot of forms to fill out. A lot of information is needed both by the NHS and by us so we can match your records and … Continued
Marilyn barredo Receptionist/Administrator Website Twitter Facebook You might not be able to see the smiles behind the masks, but we’re the same friendly reception team. That’s the message to patients – we’re here, just as before, and we’re here to help you.
It’s really important to me to give a positive first impression when I meet patients and visitors in the practice. We all want to make sure it’s a friendly and pleasant atmosphere for people.
Our phone lines open at 8.15am so we’re there primed for the first call, with all of our systems and appointment diaries ready.
Hi, I’m Katie. I’m the Team Lead for the Reception staff here at JHP.
We’re the first people you speak to when you call or when you visit the practice. Come and meet the Team.
The Reception Team would like to say a big thank you for all of the patients who have been kind and caring asking how we are all doing during this difficult time.
We greatly appreciate the support and concern from everyone.