The pandemic has forced all of us to make significant changes to our lives. Now, with vaccinations, social distancing, and lockdowns all working to drive down infection rates, we are hopefully much close to the end than the beginning.Continue reading “Patient information: Sticking to the Covid-19 Protocols”
Vaccine appointments are now open to anyone aged 40 and over (or will turn 40 before 1 Jul)y. Follow the link to book your covid-19 vaccination appointment.Continue reading “COVID-19 Vaccine Update #8: New eligibility and 2nd dose information”
If you are 40 or 41 years old (or will turn 40 before 1 July) you can now book a covid-19 vaccine through the NHS website.
At the time of writing, appointments are available at a range of locations, including The Centre for Life in Newcastle.
Our full vaccine update from Monday with statuses for each group can be found at this link.
We are receiving a lot of calls today from patients who are having difficulties booking their second vaccination appointment through the virtual booking system.
Please take a look at the guide below, which sets out the step you need to follow. We would ask patients to please not ring the practice as we are getting a very high number of calls.Continue reading “2nd Vaccine Appointments: Please Read If You are Trying to Book Online”
Welcome to the latest Patient Newsletter from Jesmond Health Partnership.
In this edition, we’ll bring you up to date with what’s happening at JHP, news you might have missed, and everything else you need to know.
Latest Covid-19 News
COVID-19 Vaccine Status Update #7: New age group now eligible
NEW: Our covid-19 vaccination plan is working
NEW: Covid-19 vaccinations open to 42-year-olds
Warm welcomes to….
Carol Dolderson, Clinical Pharmacist
Dave Hall, Operations Manager
Craig Hay, Care Home Lead
Lauren Wood, Care Coordinator
Fond farewells to…
David Dafter, Administrator
Dr Sarah Parry, Foundation Doctor
Katie Ward, Summariser
Your Feedback and Our Performance
Every month we take a look at the feedback we receive through the ‘NHS Friends and Family Test’.
In the last 12 months, more than 1,400 patients have shared their views with us.
In an exceptionally difficult year for the NHS against the backdrop of the pandemic, we’re proud to say that our average recommendation rate is 96%.
Thank you to everyone for your feedback, understanding, and support in the last year.
Since it was introduced last summer, Salvie has given patients easy access and quick resolutions.
Currently we see 4 in 5 requests from patients come to us through Salvie, averaging 859 every week.
Nine in 10 requests are able to be resolved without patients needing to visit the practice, and within 5 hours on average.
95% of patients have rated the service as Very Good or Good.
Happy Birthday to us!
April marked the second birthday of Jesmond Health Partnership since we were formed in 2019.
The challenges of our first year centered on joining two practices, systems, surgeries, and sets of staff. Then as we were preparing to celebrate how far we had come, the second year began with a new set of challenges for us, and everyone else around the world.
We’ve all had to make big changes, and we appreciate the patience and understanding patients have shown.
You can catch up on some of the biggest changes at JHP below.
Changes at JHP
Online registration: Making it even easier for new patients
Our New Normal: The GP Team
About Salvie: Our New Online Consultation System
Following the announcement yesterday that 44-year-olds could now book a covid vaccine, today the age range has been expanded again.
Anyone aged 42 or older, or will turn 42 before 1 July 20121, can now book online through the NHS website here:
Our full update with statuses for each group can be found at this link.