More than 9 in 10 Patients Recommend JHP In our most recent batch of patient feedback, over 92% of patients would recommend us to their friends and family. Eighty per cent of the 155 patients who took the NHS Friends and Family Test in January 2024 said they would be Extremely Likely to recommend us, … Continued
More than 9 in every 10 patients recommends JHP That’s the headline figure from the most recent batch of patient feedback. The NHS Friends and Family Test is used throughout the health service, and it asks patients how likely they would be to recommend our services to people close to them. We are pleased to … Continued
Patient Updates and Your Feedback It’s been three months since JHP merged with Avenue, and we wanted to give patients an update on how things have been going, the feedback we’ve received and a few suggestions. Thank you Firstly, a big thank you to everyone for their patience during the merger process. From announcing the … Continued
96% of Patients said they would recommend Jesmond Health Partnership Thank you to everyone who has completed a Friends and Family survey recently In March, 96% of you said you would be extremely likely or likely to recommend JHP to your family and friends. All patient feedback is welcome at JHP. It’s great to hear … Continued
Last month, 106 out of the 110 patients that completed a Friends and Family survey said they would recommend us. Thank you to everyone who sends us feedback on the care and service they receive at JHP, it helps us understand what we are doing well and where we can improve. The Friends and Family … Continued
This week we are having a new telephone system installed at JHP. We are not expecting any disruption to our phone service, but I wanted to let you know in case we encounter any temporary issues, and to explain why we’re making this change.
Patients may be aware of media reports regarding General Practice. We wanted to clarify Jesmond Health Partnerships’ perspective regarding these reports and the guidance that has been issued.
A big thank you to all patients who completed a Friends and Family Test last month. In September, we received 192 completed tests, with 185 of you saying you were likely or extremely likely recommend us to your friends and family. That’s a recommendation rate of over 96%!
Last month, 83% of patients replied to our Friends and Family survey saying they were ‘Likely’ or ‘Extremely likely’ to recommend us. Here’s some of the feedback we received: I felt that my concerns about coming into the surgery during the covid pandemic were sensitivity managed by the GP. Thank you for your understanding. Very … Continued
