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We Are Open

September stats: Your comments and feedback

A big thank you to all patients who completed a Friends and Family Test last month. In September, we received 192 completed tests, with 185 of you saying you were likely or extremely likely recommend us to your friends and family. That’s a recommendation rate of over 96%!

How are we doing?

Last month, 83% of patients replied to our Friends and Family survey saying they were ‘Likely’ or ‘Extremely likely’ to recommend us. Here’s some of the feedback we received: I felt that my concerns about coming into the surgery during the covid pandemic were sensitivity managed by the GP. Thank you for your understanding. Very … Continued