Patient Feedback: How did we do in October? Last month, 372 patients shared their feedback with us. In total, 92% of patients described their experience as Good or Very Good, with more than three quarters picking Very Good. Here’s what you told us about the service we offer at JHP, and about our brilliant team of … Continued
“I felt listened to and understood” – your feedback from September Thank you to everyone who took the time to share feedback with us in September. 340 patients shared their experience with us. Overall, 92% rated their experience as Good or Very Good, with almost three quarters choosing Very Good. But the numbers only tell part … Continued
Patient Feedback: More than 92% of Patients Recommend JHP in August 308 JHP patients took the NHS Friends and Family Test in August. Overwhelmingly, patients tell us they really value how quick and easy it is to get help through our online service. You also regularly mention how friendly, professional and reassuring our GPs and … Continued
Patient Feedback July 2026: “Outstanding service. Love this practice” In July, 326 patients took the NHS Friends and Family Test sharing their thoughts on JHP. Here’s what you told us: The test asks: Overall, how was your experience of your GP service? You said: Very Good🤩 Good😊 Neither Good nor Poor😐 Poor😕 Very Poor👎🏻 Don’t … Continued
Thank you for your feedback – June 2026 results Thank you to everyone who shared feedback about their experience with our practice in June. Your views help us understand what’s working well and where we can make improvements. In June, 377 patients took the NHS Friends and Family Test and shared their thoughts on JHP. … Continued
Your Feedback: 92% of Patients Recommend JHP In April and May, 634 patients took the NHS Friends and Family Test and shared their thoughts on JHP. Overall, 92% of you rated us as a Good or Very Good. The full figures across the last two months are: Very Good (479), Good (104), Neither Good nor … Continued
Our first patient feedback of 2026! 91.5% of you rated JHP as Good or Very Good
Our first patient feedback of 2026! 91.5% of you rated JHP as Good or Very Good
Our first patient feedback of 2026! 91.5% of you rated JHP as Good or Very Good
What did 4,798 of you tell us last year? In 2025, we received an incredible 4,798 pieces of patient feedback. Thank you to everyone who took the time to share your experiences with us – we truly appreciate it. Your feedback helped us end the year on a real high. By December, our overall recommendation … Continued
