How We Did in November — Thanks for Your Feedback Thank you to everyone who took the time to share feedback with us last month — your thoughts mean a lot to us! November saw 301 patients share their experiences, with the majority overwhelmingly positive. 🌟 Very Good: 210🙂 Good: 67😐 Neither: 11🙁 Poor: 5💔 Very Poor: 8 It’s wonderful to … Continued
Thank you for your feedback – October 2025 results Thank you to everyone who shared feedback about their experience with our practice in October. Your views help us understand what’s working well and where we can make improvements. In total, 339 patients patients took the NHS Friends and Family Test and shared their thoughts on … Continued
Your Feedback: 91% of Patients Recommend JHP In August and September, 747 patients took the NHS Friends and Family Test and shared their thoughts on JHP. Overall, 91% of you rated us as a Good or Very Good. The full figures across the last two months are: Very Good (560), Good (121), Neither Good nor … Continued
“Excellent and rapid response”: New Patient Feedback Our latest patient feedback is in – 90% of you rated our service as Good or Very Good. We received 773 positive ratings out of 855 responses during June and July. Here’s what you told us, along with some lovely comments about our fantastic GP team. The Friends … Continued
90% of Patients rate JHP as Good or Very Good Our latest patient feedback is in, and 90% of you rated our service as Good or Very Good. Seven hundred and seventy-two responses in April and May gave us that rating, out of a total of 859. Here’s what you told us: The Friends and … Continued
Patient Feedback: What did over 800 of you tell us? Using the NHS Friends and Family Test, 818 patients told us about their experiences as patients at JHP across February and March. Six-hundred and four people described our service as Very Good, with another 132 calling it Good. This gives a total positive rating for … Continued
Your Latest Feedback Patient Feedback from November A bumper batch of patient feedback from November. More than 300 patients who took the NHS Friends and Family Test said they would recommend us. Two-hundred and forty-eight said they would be extremely likely to recommend us, with a further 59 likely. This brings our average recommendation rate … Continued
9 in 10 Patients recommend us, and responses to your feedback Last month, 150 patients said their experience was very good, with another 24 scoring it as good. That adds up to a recommendation rate of 89.69%. The data is from the NHS Friends and Family test, which asks patients how they would rate their … Continued
In our latest batch of Friends and Family feedback, more than 9 in 10 patients say they would recommend us.
Friends and Family Update: 91% of Patients Recommend Us In our latest batch of Friends and Family feedback, more than 91% of patients would recommend us. Of the 764 responses we received, 699 patients said they would be likely or extremely likely to recommend us to those close to them. This feedback covers the period … Continued
