Patient Feedback July 2026: “Outstanding service. Love this practice”
In July, 326 patients took the NHS Friends and Family Test sharing their thoughts on JHP. Here’s what you told us:
The test asks: Overall, how was your experience of your GP service?
You said:
| Very Good 🤩 | Good 😊 | Neither Good nor Poor 😐 | Poor 😕 | Very Poor 👎🏻 | Don’t Know 🤔 |
|---|---|---|---|---|---|
| 253 | 43 | 15 | 9 | 3 | 3 |
| 77.61% | 13.19% | 4.60% | 2.76% | 0.92% | 0.92% |
Thank you to everyone who shared feedback about their experience. Your views help us understand what’s working well and where we can make improvements.
Regular Feedback
Regular feedback also allows us to track trends over time and hold ourselves to a consistently high standard.
Our Performance Tracker shows not only the most recent feedback, but also our year-to-date totals, along with data going back to 2020. Take a look.
Performance Tracker
Recent feedback, year to date, and running totals since 2020.
Other ways to share your feedback
In addition to the Friends and Family test, there are other ways to share your thoughts about your experiences with us.