There are a number of public holidays coming up, and we’re also changing our staff training schedule. Rather than the weekly 1 or 2 hour closures on Thursdays, we’ll be consolidating into afternoon sessions every month or so. This will mean fewer days that are interrupted by training, and longer blocks for more productive staff … Continued

Are you an experienced electrician, decorator, floorer or kitchen fitter, or can you recommend someone who is? We’re keen to work with local tradespeople on some renovation projects at No. 17 Osborne Road, mainly focussing on the administration areas on the first floor. If you’re a high-quality, reliable tradesperson with all relevant certification, we’d like … Continued

We regularly close for short periods for time to allow staff training sessions and meetings. Training times and dates for the coming months can be found below: January:Thursday 9th, 12pm – 1pmThursday 16th, 12pm – 1pmThursday 23rd, 12pm – 1pmThursday 30th, 12pm – 2pm February:Thursday 6th, 12pm – 1pmThursday 13th, 12pm – 1pmThursday 20th, 12pm … Continued

Getting vaccinated against the flu is the best way to stop yourself getting ill this Winter. The NHS offers free vaccinations to certain groups of patients, and we currently have vaccines available for: 2 and 3 year olds Expectant Mums People aged 65 and above People under 65 who have a long term health condition … Continued

No one wants to get ill over the festive season, so here are some simple tips to help you and those around you stay well this Winter. Get a flu jab – the best protection against a nasty illness Young children, expectant Mums, people over 65 and anyone with a long term condition can get … Continued

Throughout the month of November, 150 scheduled appointments were lost with patients not attending. That works out to an average of 7 appointments every working day, totalling around 35 hours or 2,093 minutes. If you no longer need a scheduled appointment, please cancel it with enough notice for us to offer the time to someone … Continued

The role of Advanced Nurse Practitioners – or ANPs – has in recent years to offer patients more choice and increase the availability of appointments. Our three ANPs – Lesley Ransome, Jane Rodger and Sabrina Smith – offer appointments covering a range of common medical conditions that people may previously have seen a GP for. … Continued

In the month of October, nearly 34 hours of clinical time were lost due to patients not attending appointments, or cancelling too late for the slot to be made available to anyone else. 65 scheduled appointments with Nurses went unused, and 79 booked slots with GPs or Advanced Nurse Practitioners (ANPs) were lost. Reducing our … Continued

We want to let all patients know about an update to our prescription collection policy, and the reasons behind the change. As of 1st December, all prescriptions requests will only be available for collection from 17 Osborne Road. If you have previously collected your prescriptions from no.200, you will need to collect them from no.17. … Continued

We want to give patients some clarification on our opening times, especially when are phone lines open in the morning. The doors at both practice sites – no.17 and no.200 Osborne Road – open at 8am every weekday. Our phone lines go live at 8.15am. This is to allow staff to ensure all systems are … Continued