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Patient Complaints Procedure

We aim to provide patients with the best care we can, but there is the chance that we may sometimes fall short of the mark. If you have any compliments, comments, concerns or complaints about our service, we want to hear about it. To find out about our complaints process, who can complain and what to expect by … Continued

Collecting Prescriptions

All prescriptions now must be collected from 17 Osborne Road. Please allow 48 hours from request to collection. Ask the Reception Team about having your prescriptions sent straight to a pharmacy of your choice.

Non-NHS Price List

Letters and Forms Item Cost To Whom It May Concern (TWIMC) Private Letter £25* Personal Extenuating Circumstances (PEC) Letter £25 Forms, including Insurance Claim Forms £25* Dentist Provident Form £25* Camp America Forms £50 Travel Vaccinations Item Cost Diphtheria, Tetanus & Polio NO CHARGE Hepatitis A NO CHARGE Hepatitis B (adult) £40 per vaccine Hepatitis … Continued

GP Earnings

GP Earnings All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice However, it should be noted that the prescribed method for calculating earnings is potentially misleading. It takes no account of how much time doctors spend working in the … Continued

Terms and conditions

Terms and conditions of use Introduction These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and , the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to … Continued

Liability

For liability purposes, we’re unable to complete any forms patients ask us to sign saying they are fit to do something.