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Privacy Notice for Children

Privacy Notice for Children We keep records about you and your health so we can look after you. Your name, where you live and how old you are Who you live with and who looks after you What care we have given you Photographs we take of you Results and scans of your body like … Continued

Benzodiazepines and fear of flying

does not prescribe benzodiazepines for fear of flying We are often asked to prescribe benzodiazepines (e.g diazepam, temazepam, lorazepam) for fear of flying. We have agreed a practice policy that we will no longer prescribe these drugs for fear of flying. There are several good reasons why prescribing benzodiazepines for this purpose is not deemed … Continued

Seeing your medical records in the NHS App

Seeing your medical records in the NHS App From 31st October 2023, anyone aged 16 or over using the NHS App can see any new information relating to their healthcare. This also applies to those using the NHS login system through the NHS website or any other online access system, such as that we use … Continued

Medical Advice when outside of the country

Medical Advice when outside of the country If you are travelling abroad, please be aware that we cannot provide medical advice when people are outside of the country. This is because NHS General Practitioners are not legally indemnified to provide medical advice to anyone outside the country. If you need medical assistance when away, you … Continued

Zero Tolerance

Zero Tolerance The NHS Zero Tolerance policy says all staff must be able to do their job without abuse or violence. We fully support this policy at . Our staff work hard to provide patients with the best quality care and must be treated with respect and dignity. Any behaviour, verbal or physical, which causes … Continued

Requests for examinations and investigations

Policy for requests for bloods, examination or investigation by private providers for patients who are not under shared care  We cannot undertake blood tests as part of monitoring for ongoing care or a prescription from a private provider. This is the responsibility of the prescriber.  If there has been a discrete episode of care from … Continued

Privacy Notice

Privacy Notice Your information, what you need to know This privacy notice explains why we collect information about you, how that information may be used, how we keep it safe and confidential and what your rights are in relation to this. Why we collect information about you Health care professionals who provide you with care … Continued

Submitting Samples

If you have been asked to submit a sample, please follow the steps below to ensure your test is able to be carried out efficiently and accurately. We can only accept samples if they are in the correct bottles issued by the Practice. Bottles can be collected from the Reception team and are available at … Continued

Infection Control

It is Jesmond Health Partnership’s policy to encourage the individual responsibility of all staff to participate in the prevention and control of infection and to comply with health and safety, COSHH and other legislation applying to the safe provision of health and social care. The organisation supports the principle that infections should be prevented wherever possible … Continued

Great North Care Record

Jesmond Health Partnership is a part of the Great North Care Record. This means we make information we record about you available electronically on the Great North Care Record. Health and care staff from other organisations in the North East and North Cumbria who are involved in your care can then access this information. It … Continued

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