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Submitting Samples

If you have been asked to submit a sample, please follow the steps below to ensure your test is able to be carried out efficiently and accurately. We can only accept samples if they are in the correct bottles issued by the Practice. Bottles can be collected from the Reception team and are available at … Continued

Infection Control

It is Jesmond Health Partnership’s policy to encourage the individual responsibility of all staff to participate in the prevention and control of infection and to comply with health and safety, COSHH and other legislation applying to the safe provision of health and social care. The organisation supports the principle that infections should be prevented wherever possible … Continued

Great North Care Record

Jesmond Health Partnership is a part of the Great North Care Record. This means we make information we record about you available electronically on the Great North Care Record. Health and care staff from other organisations in the North East and North Cumbria who are involved in your care can then access this information. It … Continued

Patient Complaints Procedure

We aim to provide patients with the best care we can, but there is the chance that we may sometimes fall short of the mark. If you have any compliments, comments, concerns or complaints about our service, we want to hear about it. To find out about our complaints process, who can complain and what to expect by … Continued

Collecting Prescriptions

All prescriptions now must be collected from 17 Osborne Road. Please allow 48 hours from request to collection. Ask the Reception Team about having your prescriptions sent straight to a pharmacy of your choice.

Non-NHS Price List

Letters and Forms Items Cost TWIMC Letter £20* Personal Extenuating Circumstances (PEC) Letter £20 Forms including Insurance Claim Forms £25* Dentist Provident Form £25 Travel Vaccinations Items Cost Diphtheria, Tetanus & Polio NO CHARGE Hepatitis A NO CHARGE Hepatitis B (adult) £40 per vaccine Hepatitis B (junior) £30 per vaccine Hepatitis A, B or C … Continued

Terms and conditions

Terms and conditions of use Introduction These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and , the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to … Continued

Liability

For liability purposes, we’re unable to complete any forms patients ask us to sign saying they are fit to do something.

GP Earnings

All GP practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice However it should be noted that the prescribed method for calculating earnings is potentially misleading. It takes no account of how much time doctors spend working in the practice and … Continued