In September, 144 appointments were lost with patients not attending, or cancelling too late for us to offer the time slot to someone else. This adds up to over 35 hours of clinical time being lost to the practice and the NHS. Reducing our ‘Did Not Attend’ rate will reduce the waiting time for appointments. … Continued

Job Title: Medical Receptionist Details: 37.5 hours/week, £8.21 to £8.69/hour depending on experienceClosing date: 7/11/19Apply: jobs.nhs.uk We have an opening for a Medical Receptionist to join our dynamic team at Jesmond Health Partnership. Medical Receptionists are the first point of contact for patients, and the successful candidate will have excellent communication skills and be highly … Continued

Since our merger earlier in the year, we’re now working as one practice across two sites. What this has meant for patients is that their appointments can be now be at either location, depending on the type of appointment, the time and who it is with. Naturally, if patients were used to going to no.17, … Continued

Getting vaccinated against flu is the best way to protect yourself from getting a nasty and unpredictable illness this Winter. Our next drop in flu clinic will be on Saturday 26th October at 200 Osborne Road, from 8.30am to 12pm. This session is only for people aged over 65, or people aged 18-64 with an … Continued

While summer might only just be behind us, it’s never too early to start thinking about protecting ourselves from the risk of flu this Autumn and Winter. We’ll be holding flu vaccinations clinics in October, and want to make sure everyone has the chance to get one.  Flu can be particularly nasty and unpredictable, and … Continued

A reminder to patients that we schedule appointments at both our sites – 17 and 200 Osborne Road. It may be that your appointment is not at the same location as you are used to. This means that if you were previously registered at Holly Medical Group, your appointments won’t necessarily be at no.17. Likewise, … Continued

We regularly close for short periods for time to allow staff training sessions and meetings. Training times and dates for the coming months can be found below: September:Thursday 5th September – 12-1pmTuesday 10th September – 12-6pmThursday 12th September – 12-2pmThursday 19th September – 12-1pmThursday 26th September – 12-1pm October:Thursday 3rd October – 12-1pmThursday 10th October … Continued