90% of Patients rates JHP as Good or Very Good

Our latest patient feedback is in, and 90% of you rated our service as Good or Very Good.

Seven hundred and seventy-two responses in April and May yielded that rating out of a total of 859.

Here’s what you told us:

The Friends and Family Test

The test asks people to rate their likelihood of recommending an NHS service to their friends and family based on their most recent experience.

You might receive a text message with a link to express your thoughts after your appointment, fill out a paper form in practice or wherever you have been seen, or complete the Friends and Family form on our website.

The test is used throughout the NHS to give a consistent indication of how patients view services.

Other ways to share your feedback

In addition to the Friends and Family test, there are other ways to share your thoughts about your experiences with us.

90% of Patients rates JHP as Good or Very Good