Your Practice Charter Dear Patient, GPs and their practice teams provide the vast majority of NHS care outside of hospitals, supporting you and your family throughout your lives. In a perfect world, we want to be able to offer every patient: Safety – prompt access to a GP or practice nurse you trust, with well-staffed … Continued
Sexual Assault Referral Centres (SARCs) SARCs are a specialist service that offers care and support to anyone who’s been raped or sexually assaulted at any time in their life. They are available to call for an appointment 24/7 across England, however, many rape and sexual assault survivors do not know where to go or who … Continued
Understanding Your Health: A Patient’s Jargon Buster This guide explains common terms, staff roles, and NHS services in plain language so you can feel confident managing your health. Common medical terms you might hear When you come to your GP, take a test, or get a prescription, you might hear medical words that sound complicated. … Continued
NHS.uk: You and Your General Practice You and Your General Practice (YYGP) was created to help patients know what to expect when using their GP services, and how to get the most support from the GP team. YYGP also helps patients share feedback or raise concerns. This can be done with their GP practice, Healthwatch, … Continued
Alcohol support services: Get help, advice and support for your alcohol use or for someone you care for
The NHS Constitution explains your rights when using NHS services in England.
The NHS Constitution explains your rights when using NHS services in England.
The Healthier Together App: Support, Advice and Reassurance for Parents The Healthier Together App gives parents and guardians help, advice and reassurance when worried about their child. The app and website have been developed specifically for the North East, and provide clear, reliable advice from trusted NHS sources. How it works Here’s how it works … Continued
Find your NHS Number Your NHS number is unique to you. It’s a 10-digit number that helps everyone in the NHS identify you and match your details to your health record. Knowing your NHS number can save you time when accessing NHS services. If you need your NHS number, you can find it in your … Continued
This easy-read guide shows you who can get free NHS prescriptions.
