It’s really important to me to give a positive first impression when I meet patients and visitors in the practice. We all want to make sure it’s a friendly and pleasant atmosphere for people.
You’ll have no doubt heard discussions recently about the use of face masks and other items covering your nose and mouth. We thought it would be useful to set out what the guidance is generally, and specifically here at JHP. It’s important to note here we are talking about fabric coverings, not Personal Protective Equipment … Continued
Our phone lines open at 8.15am so we’re there primed for the first call, with all of our systems and appointment diaries ready.
Hello, I’m Jenny, the Team Lead for the Secretarial and Admin staff here at JHP. I know the last few months have been difficult, and it has not been business as normal for us nor you as patients. One particular thing that has been affected has been your referrals to hospital specialists. I’m pleased to … Continued
Hi, I’m Katie. I’m the Team Lead for the Reception staff here at JHP.
We’re the first people you speak to when you call or when you visit the practice. Come and meet the Team.
If you develop coronavirus symptoms – fever, new continuous cough or changed sense of smell or taste – you can order a test through the NHS.
Last month, 83% of patients replied to our Friends and Family survey saying they were ‘Likely’ or ‘Extremely likely’ to recommend us. Here’s some of the feedback we received: I felt that my concerns about coming into the surgery during the covid pandemic were sensitivity managed by the GP. Thank you for your understanding. Very … Continued
Test and Trace is a new system designed to help control the ‘reproduction’ rate of coronavirus. This is the ‘R’ rate you may have heard about. The ‘R’ number means how many other people someone with coronavirus will likely pass the illness onto. How it helps: Once someone has tested positive for coronavirus, they should … Continued
Our computer systems are now back up and running – thanks for your patience.
Immunisations save millions of lives every year. It’s one of the most successful and cost-effective health interventions available.
