We want to let all patients know about an update to our prescription collection policy, and the reasons behind the change. As of 1st December, all prescriptions requests will only be available for collection from 17 Osborne Road. If you have previously collected your prescriptions from no.200, you will need to collect them from no.17. … Continued
We’ve published our second patient newsletter. In this edition you’ll find: Important information about getting a flu vaccination Focus on… Advanced Nurse Practitioners Changes to our appointment system Practice statistics and feedback Introducing our Patient Participation Group Are you signed up for online access? Read more here.
37% of patients at Jesmond Health Partnership are already booking appointments and reordering their prescriptions through our website – are you? By signing up to use our online services, you’ll be able to: Book, change or cancel appointments Request repeat prescriptions Check appointment times and prescription status Check which medication you should be taking and … Continued
In September, 144 appointments were lost with patients not attending, or cancelling too late for us to offer the time slot to someone else. This adds up to over 35 hours of clinical time being lost to the practice and the NHS. Reducing our ‘Did Not Attend’ rate will reduce the waiting time for appointments. … Continued
Job Title: Medical Receptionist Details: 37.5 hours/week, £8.21 to £8.69/hour depending on experienceClosing date: 7/11/19Apply: jobs.nhs.uk We have an opening for a Medical Receptionist to join our dynamic team at Jesmond Health Partnership. Medical Receptionists are the first point of contact for patients, and the successful candidate will have excellent communication skills and be highly … Continued
We’re aware of some intermittent issues with our phone system. We apologise for the inconvenience. We’re working to get the issues resolved as quickly as possible. In the meantime, appointments and repeat prescriptions are available through our website, if you are registered to use online services. Click to login Thank you for your patience.
Since our merger earlier in the year, we’re now working as one practice across two sites. What this has meant for patients is that their appointments can be now be at either location, depending on the type of appointment, the time and who it is with. Naturally, if patients were used to going to no.17, … Continued
Getting vaccinated against flu is the best way to protect yourself from getting a nasty and unpredictable illness this Winter. Our next drop in flu clinic will be on Saturday 26th October at 200 Osborne Road, from 8.30am to 12pm. This session is only for people aged over 65, or people aged 18-64 with an … Continued
While summer might only just be behind us, it’s never too early to start thinking about protecting ourselves from the risk of flu this Autumn and Winter. We’ll be holding flu vaccinations clinics in October, and want to make sure everyone has the chance to get one. Flu can be particularly nasty and unpredictable, and … Continued
A reminder to patients that we schedule appointments at both our sites – 17 and 200 Osborne Road. It may be that your appointment is not at the same location as you are used to. This means that if you were previously registered at Holly Medical Group, your appointments won’t necessarily be at no.17. Likewise, … Continued
