A Day in the life: Melissa, Reception Team
Our phone lines open at 8.15am so we’re there primed for the first call, with all of our systems and appointment diaries ready.
Patient Referrals
Hello, I’m Jenny, the Team Lead for the Secretarial and Admin staff here at JHP. I know the last few months have been difficult, and it has not been business as normal for us nor you as patients. One particular thing that has been affected has been your referrals to hospital specialists. I’m pleased to … Continued
Meet the Reception Team
Hi, I’m Katie. I’m the Team Lead for the Reception staff here at JHP.
We’re the first people you speak to when you call or when you visit the practice. Come and meet the Team.
How to get tested for Coronavirus
If you develop coronavirus symptoms – fever, new continuous cough or changed sense of smell or taste – you can order a test through the NHS.
How are we doing?
Last month, 83% of patients replied to our Friends and Family survey saying they were ‘Likely’ or ‘Extremely likely’ to recommend us. Here’s some of the feedback we received: I felt that my concerns about coming into the surgery during the covid pandemic were sensitivity managed by the GP. Thank you for your understanding. Very … Continued
What is NHS Test and Trace?
Test and Trace is a new system designed to help control the ‘reproduction’ rate of coronavirus. This is the ‘R’ rate you may have heard about. The ‘R’ number means how many other people someone with coronavirus will likely pass the illness onto. How it helps: Once someone has tested positive for coronavirus, they should … Continued
UPDATE: Computer systems back up
Our computer systems are now back up and running – thanks for your patience.
Immunisations help protect you from disease
Immunisations save millions of lives every year. It’s one of the most successful and cost-effective health interventions available.
Important Information about Domestic Abuse and Coronavirus
In recent weeks and months, the measures the country is taking to tackle the Covid-19 pandemic have radically changed our lives. Such large scale changes have understandably caused many of us anxiety and stress. For those experiencing or fearful of domestic abuse, these feelings will be magnified. There is never an excuse for domestic abuse, … Continued
NHS services still ‘open for business’
We don’t want people with non-coronavirus related issues to put off seeking help.
Don’t wait for your symptoms to pass, or miss important care like childhood immunisations.