What the NHS Constitution means for you
The NHS Constitution explains your rights when using NHS services in England.
Here’s what it means for you:
1. Access to NHS Services
You can use NHS services based on your health needs, not your ability to pay. This includes visiting a GP, emergency care, and seeing a specialist if necessary.
2. Quality Care
The NHS aims to give safe and high-quality care. You have the right to be treated with kindness, respect, and dignity.
3. Making Choices
You have the right to help decide on your treatment. The NHS must give you clear and simple information to help you choose the best care.
4. Privacy
The NHS must keep your health information private. Your personal details are handled carefully to protect your privacy.
5. Complaints
If you are unhappy with your care, you can make a complaint. You have the right to a quick and fair response.
Your Responsibilities
While you have these rights, there are also responsibilities. You should attend appointments, respect NHS staff, and follow your treatment plan.
For more details, you can read the entire NHS Constitution.