Your Feedback: January 2026
Our first batch of patient feedback for 2026 is in – here’s what you told us:
In January, 344 of you score us either Very Good (292) or Good (51).
Overall, that’s a 91.5% recommendation rate!
Lots of you say the service feels quick, easy and reassuring, especially when you need help fast without long phone waits. You told us you really value the kind, clear communication from doctors and staff, and how issues are often sorted the same day.
Thank you to everyone who shared their experiences with us through the NHS Friends and Family Test.
Here’s a breakdown of your scores:
| Rating | Patients | Percentage |
|---|---|---|
| Very Good | 292 | 77.66% |
| Good | 52 | 13.83% |
| Neither Good nor Poor | 15 | 3.99% |
| Poor | 8 | 2.13% |
| Very Poor | 8 | 2.13% |
| Don’t Know | 1 | 0.27% |
How to Share your Feedback
The Friends and Family test is used all across the NHS. It asks patients if they’d recommend a service to people close to them.
There are other ways to share your thoughts about your experiences with us, too.