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Phone System Update: Gosforth lines to open at 8.15 am from 30/5 | Systems merged and calls answered from all sites from 5/6
We Are Closed

Changes to lockdown, social distancing and shielding

This month there will be a further relaxing of the lockdown guidance that has been in place in England since mid-March. Following on from the re-opening of schools and non-essential shops in June, many pubs, cafes and restaurants opened their doors on Saturday 4th July. Here’s what else is changing: The 2-metre social distancing rule … Continued

Enjoying ourselves responsibly

The stretch of Osborne Road between our two sites is well known for its vibrancy and nightlife, and over the last 3 or 4 months, it has never been so quiet. So the reopening of pubs, cafes and restaurants this weekend is welcome, and we hope everyone will themselves enjoy responsibly. Businesses will have measures … Continued

Pharmacy Update: Boots on Osborne Road

Boots pharmacy on Osborne Road will reopen again on 1st July. The branch had been temporarily closed due to staff shortages caused by the coronavirus pandemic. From tomorrow they will be open again and available to fulfil prescriptions. Please be aware that like many other shops and public spaces, social distancing measures will be in … Continued

Face Coverings – a Guide

You’ll have no doubt heard discussions recently about the use of face masks and other items covering your nose and mouth.  We thought it would be useful to set out what the guidance is generally, and specifically here at JHP. It’s important to note here we are talking about fabric coverings, not Personal Protective Equipment … Continued

Patient Referrals

Hello, I’m Jenny, the Team Lead for the Secretarial and Admin staff here at JHP.  I know the last few months have been difficult, and it has not been business as normal for us nor you as patients.  One particular thing that has been affected has been your referrals to hospital specialists. I’m pleased to … Continued

How are we doing?

Last month, 83% of patients replied to our Friends and Family survey saying they were ‘Likely’ or ‘Extremely likely’ to recommend us. Here’s some of the feedback we received: I felt that my concerns about coming into the surgery during the covid pandemic were sensitivity managed by the GP. Thank you for your understanding. Very … Continued

What is NHS Test and Trace?

Test and Trace is a new system designed to help control the ‘reproduction’ rate of coronavirus. This is the ‘R’ rate you may have heard about. The ‘R’ number means how many other people someone with coronavirus will likely pass the illness onto. How it helps: Once someone has tested positive for coronavirus, they should … Continued