askmyGP is our online way to get help, advice and treatment from the doctor of your choice.

You send a secure message via our website, letting us know your issue and how you would like us to get back to you. We will reply quickly and arrange to see you in person if needed.

Any patient registered with us can use askmyGP, or a carer or parent on their behalf.

No, askmyGP is a web-based system, not an app. However, you can add it to your mobile phone home screen with a shortcut, so it will work as an app. You can even get notifications when you receive messages.

Yes, but it’s easy, just enter your name, date of birth, postcode and contact details. You can set up an account and be ready to send a request in minutes.

Any Doctor who is working that day, but please be aware that not all Doctors will be available every day. If you’d rather wait for your Doctor to be available, you can see when they are next in.

You can describe your issue in your own words. There are a few questions to prompt you and the more information you give, the easier it will be for the Doctor. We may send you a message asking for more information if needed.

We will aim to reply as quickly as possible, usually within a few hours. If it’s outside our opening hours, we will get back to you the next working day.

You can check which Doctors are available at this link. If your preferred Doctor isn’t working, you can send a request to another Doctor, or use the Staff Availability page to see when they will next be in.

Yes, the system is secure. All information is held, encrypted, within the NHS’s computer network.