We want to give patients some clarification on our opening times, especially when are phone lines open in the morning. The doors at both practice sites – no.17 and no.200 Osborne Road – open at 8am every weekday. Our phone lines go live at 8.15am. This is to allow staff to ensure all systems are … Continued

Screening is a way of identifying apparently healthy people who may have an increased risk of a particular condition. The NHS offers a range of screening tests to different sections of the population. The aim is to offer screening to the people who are most likely to benefit from it. For example, some screening tests … Continued

It’s important that patients have a full understanding of how their personal data and health records are used within the NHS, who can access that information and why. One particular way your information is shared is through something called a Summary Care Record. Find out more about what this means, why it’s important, and your … Continued

We want to let all patients know about an update to our prescription collection policy, and the reasons behind the change. As of 1st December, all prescriptions requests will only be available for collection from 17 Osborne Road. If you have previously collected your prescriptions from no.200, you will need to collect them from no.17. … Continued

We’ve published our second patient newsletter. In this edition you’ll find: Important information about getting a flu vaccination Focus on… Advanced Nurse Practitioners Changes to our appointment system Practice statistics and feedback Introducing our Patient Participation Group Are you signed up for online access? Read more here.

37% of patients at Jesmond Health Partnership are already booking appointments and reordering their prescriptions through our website – are you? By signing up to use our online services, you’ll be able to: Book, change or cancel appointments Request repeat prescriptions Check appointment times and prescription status Check which medication you should be taking and … Continued

In September, 144 appointments were lost with patients not attending, or cancelling too late for us to offer the time slot to someone else. This adds up to over 35 hours of clinical time being lost to the practice and the NHS. Reducing our ‘Did Not Attend’ rate will reduce the waiting time for appointments. … Continued

Job Title: Medical Receptionist Details: 37.5 hours/week, £8.21 to £8.69/hour depending on experienceClosing date: 7/11/19Apply: jobs.nhs.uk We have an opening for a Medical Receptionist to join our dynamic team at Jesmond Health Partnership. Medical Receptionists are the first point of contact for patients, and the successful candidate will have excellent communication skills and be highly … Continued