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Patient Updates: Christmas Opening Times | An Open Letter to Patients
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Our Christmas Opening Times: Please Order Prescriptions Early

Our Christmas Opening Times: Please Order Prescriptions Early The festive season is a busy time for everyone – including GP surgeries. A little planning now can help make sure you stay well over Christmas and New Year. Your Christmas list is probably already pretty long, but there’s one key item we’d love you to add: … Continued

An Open Letter to All Patients

We are experiencing high demand for appointments, more patients with complex health needs, and winter illnesses. Staff sickness also affects response times. Please use online services, visit your local pharmacy for minor issues, and be patient — our team is working hard to care for everyone.

Healthier Together: Keep Kids Well This Winter ❄️

Healthier Together: Keep Kids Well This Winter ❄️ Winter brings colds, coughs, and worries about your child’s health. It can be hard to know when to care for them at home or when to get help. Healthier Together is a trusted NHS website and app. It helps parents and carers across the North East. It’s … Continued

Update: Please Continue to Bear with us

Please Continue to Bear with us UPDATE: Friday 5th December: We have more staff off sick today, including four in our Reception team, so it may take us longer to get to your request. As we said yesterday, if your routine request can wait until another day, holding off would help us a lot. Please … Continued

What is COPD?

COPD is a long-term lung condition that makes breathing difficult. Symptoms can develop slowly and are often mistaken for ageing or a smoker’s cough. Spotting symptoms early and getting help can make a big difference.

Ponteland Road UTC: No X-Rays

Ponteland Road UTC: No X-Rays We’ve just been informed that the Urgent Treatment Centre at Ponteland Road currently does not have access to X-ray facilities. The team there are working to get the service back up and running as soon as possible. In the meantime, if you think you may need an X-ray for a … Continued

Best Start in Life – Supporting Families Every Step of the Way

Best Start in Life – Supporting Families Every Step of the Way Calling all parents and carers! Best Start in Life is here to help you and your child from pregnancy through to starting school. Whether you’re preparing for your baby’s arrival, exploring childcare options, or getting ready for their first day in reception, Best Start in … Continued

Junior Doctor Strikes: Please Bear with Us

Junior Doctor Strikes: Please Bear with Us As you may know, Resident Doctors (the new name for Junior Doctors) are taking industrial action, with a strike beginning at 7 am today (Friday 14th November), and lasting until 7 am on Wednesday 19th November. Please bear with us during this time. We will have reduced capacity … Continued