System issues this afternoon
We’re having some intermittent issues with the clinical system this afternoon. Please bear with us while it’s being resolved. Thanks for your patience.
How did we do in January? Feedback from Patients.
Every patient who visits the practice or has a remote consultation with us is asked to give feedback. It’s called the NHS Friends and Family test – measuring how many of you would recommend JHP to people close to them. In January, 97% said you were Extremely Likely or Likely to recommend us. Thank you … Continued
Book Now: Get your free NHS flu jab
If you’re aged between 50 and 64 you can call us to book your free NHS flu jab. Book your appointment now on 0191 281 4588. Our Reception Team are here to take your call from 8:15 am and 6 pm, Monday to Friday.
Reaching us on the phone
We’re currently having difficulty answering the number of calls that are coming through. We have staff members self-isolating which means we don’t have as many people to answer your calls as normal. We appreciate this is inconvenient for patients and we apologise for that. Do please bear with us – we are answering calls as … Continued
Over 50? Get Your Free Nhs Flu Jab This Saturday
We still have appointments available for our flu vaccination clinic this Saturday. The session is primarily for people aged 50 to 64 with no pre-existing health conditions and is by appointment only.
Our Christmas and New Year Opening Times
As the Festive Season draws nearer, we wanted to let you know about our arrangements here at JHP, when we’ll be open, and what to do when we’re closed. Christmas Day and Boxing Day We will be closed on Friday 25th December for Christmas Day. The Practice will be open on Christmas Eve (Thursday 24th) … Continued
Aged 50-64? Book your free NHS flu jab now
An update on our flu vaccination plans – the vaccines for people aged 50-64 have now arrived with us at JHP. If you are in this age group we are now able to take bookings for our clinic on Saturday 12th December. We will be contacting all eligible patients in the coming days.
New: How you scored us in October
Thanks to everyone who gave us feedback and comments in October. We’ve added all the results up and 94% of you said you were likely or extremely likely to recommend us to family and friends. Here’s what you had to say about our services: “Extremely efficient and very welcoming” “I just wanted to say a … Continued
Online sign-up: Making it easier for new patients
I wanted to let you know about some changes we’ve made recently, based on your feedback. We know that when you register with a new GP there are a lot of forms to fill out. A lot of information is needed both by the NHS and by us so we can match your records and … Continued
Our New Normal: The GP Team
Hello, I’m Dr Katie Rinne, one of the GPs at JHP. I joined the practice in April this year when COVID had already meant big changes to how the NHS and general practice operated. On the face of it, a lot is different. But behind that, our job is to be accessible to you as … Continued