We are experiencing high demand for appointments, more patients with complex health needs, and winter illnesses. Staff sickness also affects response times. Please use online services, visit your local pharmacy for minor issues, and be patient — our team is working hard to care for everyone.
Update: No 5 Osborne Avenue Open as normal from Wednesday 10th UPDATE: 16:59 PM We’re happy to say the issues at No 5 have been resolved, and the building will be back open as usual from tomorrow morning (Wednesday 10th December) Unfortunately, No 5 Osborne Avenue will be closed until further notice today, Tuesday 9th … Continued
Healthier Together: Keep Kids Well This Winter ❄️ Winter brings colds, coughs, and worries about your child’s health. It can be hard to know when to care for them at home or when to get help. Healthier Together is a trusted NHS website and app. It helps parents and carers across the North East. It’s … Continued
Please Continue to Bear with us UPDATE: Friday 5th December: We have more staff off sick today, including four in our Reception team, so it may take us longer to get to your request. As we said yesterday, if your routine request can wait until another day, holding off would help us a lot. Please … Continued
COPD is a long-term lung condition that makes breathing difficult. Symptoms can develop slowly and are often mistaken for ageing or a smoker’s cough. Spotting symptoms early and getting help can make a big difference.
Catch It Early: Why Spotting Cancer Sooner Makes a Big Difference The NHS isn’t just here to treat you when you are unwell. A major priority is to help you stay well and avoid serious illness wherever possible. Early detection of cancer is a key part of this. When cancer is found early, treatment is often easier, … Continued
Ponteland Road UTC: No X-Rays We’ve just been informed that the Urgent Treatment Centre at Ponteland Road currently does not have access to X-ray facilities. The team there are working to get the service back up and running as soon as possible. In the meantime, if you think you may need an X-ray for a … Continued
Best Start in Life – Supporting Families Every Step of the Way Calling all parents and carers! Best Start in Life is here to help you and your child from pregnancy through to starting school. Whether you’re preparing for your baby’s arrival, exploring childcare options, or getting ready for their first day in reception, Best Start in … Continued
Junior Doctor Strikes: Please Bear with Us As you may know, Resident Doctors (the new name for Junior Doctors) are taking industrial action, with a strike beginning at 7 am today (Friday 14th November), and lasting until 7 am on Wednesday 19th November. Please bear with us during this time. We will have reduced capacity … Continued
Thank you for your feedback – October 2025 results Thank you to everyone who shared feedback about their experience with our practice in October. Your views help us understand what’s working well and where we can make improvements. In total, 339 patients patients took the NHS Friends and Family Test and shared their thoughts on … Continued
