Patient update: Some services may be disrupted by global IT outage

The global IT outage affecting Microsoft is having an impact on NHS services.

Wecan still access clinical systems, but access to email and other programmes we use, including Microsoft Teams, has been disrupted.

You can still contact us as normal by telephone or using askmyGP or the NHS App.

But we may not be able to see or respond to emails sent by patients. It may also affect communication between our teams, other practices and external organisations that use Microsoft services.

For example, specialist referrals that would normally be sent by email may be delayed or may not reach their destination.

We are working around these problems as best they can. However, some services may take longer than usual, and there may be delays in responding to patients or arranging care.

We apologise for any inconvenience this causes and thank you for your patience while we work through these issues.