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We Are Closed

Staff sickness; Urgent Requests only today

We have multiple staff sicknesses today, including three Doctors, and members of the Admin and Reception teams.

This has unexpectedly reduced our capacity, so we will need to prioritise patients with urgent needs.

We apologise for the disruption to our usual service.

You may be able to get help with your issue faster with an alternative service, such as the Pharmacy First scheme.

Pharmacies can now help you with more common conditions than ever before, including medication without a prescription or needing to see a GP first.

Here’s what you get help with:

  • Earache/ear infections (aged 1-17)
  • Impetigo/skin infections (1 year +)
  • Infected insect bites (1 year +)
  • Shingles (Aged 18+)
  • Sinusitis (Aged 12+)
  • Sore throats (5 years +)
  • Uncomplicated Urinary Tract Infections, or UTIs (Women aged 16-64)

Over 10,000 pharmacies – 95% of all those in England – have signed up.

Remember, you don’t need an appointment. You can visit any Pharmacy, and they are often open when we are closed, especially over Bank Holidays and weekends.

Find a Pharmacy

For more medical help when the practice is closed, you can use NHS 111.

By visiting 111.NHS.uk or by calling 111, you can:

  • Get help and advice 24 hours a day, 7 days a week
  • Check your symptoms and get advice on conditions and medication.
  • Find self-help resources and links.
  • Find out what services are available near you.
  • Be connected to a nurse, emergency dentist, pharmacist, or GP.
  • Get a face-to-face appointment if you need one.

You should only ever call 999 or go to Accident and Emergency if it is a life-threatening situation.

Go to 111.nhs.uk
Ponteland Road Urgent Treatment Centre in Cowgate is a Nurse-led unit for patients with minor illnesses and injuries. No appointment is needed; you can turn up and wait to be treated.

Ponteland Road Urgent Treatment Centre
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