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We Are Open
RolePCN Business Intelligence (BI) and IT Manager
LocationGP Practices in Jesmond and Gosforth, Newcastle Upon Tyne
Working Pattern37.5 hours/week
SalaryBand AFC 7/8 equivalent
ApplyVia CV and cover letter to by Friday 22nd October

About the Role

This is a new role working in NHS Primary Care Networks and GP practices.

Primary Care Networks are contracted to provide health and care services to patients through GP practices. This role will help coordinate that work through business intelligence and IT systems support.

Liaising with GP practices and staff, monitoring contractual performance with robust processes and key metrics, with regular reviews and reporting to stakeholders are all central to this role.

Leading on information governance and the provision of effective and reliable IT systems will also be essential.

Identifying and developing new opportunities will also be vital in establishing and growing both this role and the work of the Primary Care networks.

Download: PCN Business Intelligence (BI) and IT Manager job description

What we are looking for

We are looking for someone who can play an integral role in developing and delivering high-quality health and care services that genuinely benefit our patients’ long-term health and well-being.

You will have an eye for detail and create and implement processes that colleagues can follow.

Comfortable working with a range of people across the NHS from practice teams, network staff, board members and stakeholders, you will also be able to confidently deputise for the Clinical Directors and Strategic Manager, as required.

A strong understanding of the NHS, especially the role, aim and challenges of primary care, is essential. Previous experience of working in a primary health care setting would be advantageous.

What is a Primary Care Network?

Primary Care Networks – or PCNs – were introduced into the NHS in 2019.

Essentially, it is a group of GP practices working together. They share resources and specialist staff, meaning each practice and their patients benefit from additional services that individual practices couldn’t provide independently.

The number of practices in a PCN varies, but typically they cover between 30,000 and 50,000 patients.

Each network has a board that oversees how the PCN is run, with members coming from each of the GP practices and a Clinical Director who has overall responsibility for the services the network delivers.

This NHS video explains more:

About Our Networks

While our two networks – Jesmond Lower Gosforth (JLG) and North Gosforth (NG) – are their own entities, they work together to maximise effectiveness.

This diagram explains our joint PCN structure, and how this new role will work with the PCN and GP practice teams

This collaborative approach means that specialists from each network can work together, sharing best practices and raising standards, and teams can collectively provide the best holistic care for patients.

The networks also share a Strategic Manager who oversees the day-to-day running of both PCNs.

The successful candidate will report to the Strategic Manager, with the Jesmond Health Partnership practice their direct employer.

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