Every patient who visits the practice or has a remote consultation with us is asked to give feedback.
It’s called the NHS Friends and Family test – measuring how many of you would recommend JHP to people close to them.
In January, 97% said you were Extremely Likely or Likely to recommend us. Thank you for all your feedback.
“The consultation was very helpful and explained well.”
“Many thanks for your kind support Jesmond Health Partnership the whole COVID vaccination experience was excellent and so professional.“
“My queries were answered clearly followed by further information being sent which added further clarity.”
“Can I just say everyone was very friendly, it was very clean and all the appointment went very smoothly.”
How your feedback helps
We ask for patient feedback so we can understand what is going well with our services, and what we need to improve. Constructive criticism is always welcome, and we read every bit of feedback we get from patients.
We keep a tracker of your all the Friends and Family score we receive.