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Patient Feedback: What did over 800 of you tell us?

Patient Feedback: What did over 800 of you tell us? Using the NHS Friends and Family Test, 818 patients told us about their experiences as patients at JHP across February and March. Six-hundred and four people described our service as Very Good, with another 132 calling it Good. This gives a total positive rating for … Continued

Your Latest Feedback

Your Latest Feedback Patient Feedback from November A bumper batch of patient feedback from November. More than 300 patients who took the NHS Friends and Family Test said they would recommend us. Two-hundred and forty-eight said they would be extremely likely to recommend us, with a further 59 likely. This brings our average recommendation rate … Continued

Friends and Family Update: 91% of Patients Recommend Us

Friends and Family Update: 91% of Patients Recommend Us In our latest batch of Friends and Family feedback, more than 91% of patients would recommend us. Of the 764 responses we received, 699 patients said they would be likely or extremely likely to recommend us to those close to them. This feedback covers the period … Continued

Patient Updates and Your Feedback

Patient Updates and Your Feedback It’s been three months since JHP merged with Avenue, and we wanted to give patients an update on how things have been going, the feedback we’ve received and a few suggestions. Thank you Firstly, a big thank you to everyone for their patience during the merger process. From announcing the … Continued