Our Policies

It is Jesmond Health Partnership's policy to encourage the individual responsibility of all staff to participate in the prevention and control of infection and to comply with health and safety, COSHH and other legislation applying to the safe provision of health and social care.

The organisation supports the principle that infections should be prevented wherever possible and that effective arrangements for the surveillance, prevention and control of infection are observed.
All prescriptions now must be collected from 17 Osborne Road. Please allow 48 hours from request to collection. Ask the Reception Team about having your prescriptions sent straight to a pharmacy of your choice.
If you are submitting a urine specimen, you will need to complete a form to go with it. These are available at reception.
For liability purposes, we’re unable to complete any forms patients ask us to sign saying they are fit to do something.
Jesmond Health Partnership is a part of the Great North Care Record.

This means we make information we record about you available electronically on the Great North Care Record. Health and care staff from other organisations in the North East and North Cumbria who are involved in your care can then access this information.

It helps us make your care better and safer.

If you want to find out more about the Great North Care Record, or have any concerns; visit the website greatnorthcarerecord.org.uk, email gncarerecord@nhs.net or call the helpline on 0344 811 9587 (open Monday – Friday 9am – 5pm).