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We would encourage patients to use the online system – it will save you time and keep the phone lines free for emergencies or people who can’t access the internet.

Other practices using Salvie report that up to 80% of their requests for help are sent online.

If you can’t access the internet, please call us on 0191 281 4588. The Reception Team will ask you the same questions you’d be asked online, and submit your request into the system do all patients are treated equally.