Share your thoughts and help us build a better website

We’re working with other GP practices across Newcastle and Gateshead on an exciting new project to make our websites better for patients.

By telling us what you think, you can help us build new, modern, engaging websites that are easier to use, and prioritise what is important to you.

We’d like as many patients as possible to be involved. Will you spare 10 minutes to share your thoughts?

Even before COVID, we were all living more and more of our lives online. Being connected to the internet gives us all instant access to a world of information and services.

The NHS is no different – with a wide range of quick, efficient and informative online services. Many people prefer the speed and easy access, but we know for others, finding the information or the right service in the first place can be difficult. 

This project is about making it easier for more people to get quicker, better access to their GP and the wider NHS.

As your GP Practice, our website needs to have the features and functions that you want, and be written and styled in a way that you like. That’s why we’re asking for your opinions and ideas.

Take the survey and tell us how you like to use the internet, what websites and apps you like – or don’t – and why. What makes you go back to a site regularly, or what annoys you most? How do you want your GP’s website to sound – friendly or formal? Matter of fact or with a bit of personality?

All of these things will help us develop websites that are suited to your needs and preferences.

Follow the link to complete the survey, it should only take about 10 minutes.

We want the results to represent all patients. So please feel free to share this survey with your friends, family and any local community groups you might be involved in. Everyone who uses our services has their own ideas and perspective to add.

As a thank you for your time, when you submit your completed survey, we’ll enter you into a prize draw.

Each week we’ll pick a lucky winner to receive a £50 gift card. Just remember to add your name and email address if you would like to be entered into the draw. None of your information or answers will be used to identify you.

You’ll only be contacted if you win a prize. No information will be passed to anyone outside the NHS.