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Meet the Reception Team

Hi, I’m Katie. I’m the Team Lead for the Reception staff here at JHP.

We’re the first people you speak to when you call or when you visit the practice. Come and meet the Team.

How are we doing?

Last month, 83% of patients replied to our Friends and Family survey saying they were ‘Likely’ or ‘Extremely likely’ to recommend us. Here’s some of the feedback we received: I felt that my concerns about coming into the surgery during the covid pandemic were sensitivity managed by the GP. Thank you for your understanding. Very … Continued

What is NHS Test and Trace?

Test and Trace is a new system designed to help control the ‘reproduction’ rate of coronavirus. This is the ‘R’ rate you may have heard about. The ‘R’ number means how many other people someone with coronavirus will likely pass the illness onto. How it helps: Once someone has tested positive for coronavirus, they should … Continued

Important Information about Domestic Abuse and Coronavirus

In recent weeks and months, the measures the country is taking to tackle the Covid-19 pandemic have radically changed our lives. Such large scale changes have understandably caused many of us anxiety and stress. For those experiencing or fearful of domestic abuse, these feelings will be magnified. There is never an excuse for domestic abuse, … Continued

A message from the Reception Team

The Reception Team would like to say a big thank you for all of the patients who have been kind and caring asking how we are all doing during this difficult time.

We greatly appreciate the support and concern from everyone.

Open this Bank Holiday Friday

This Friday 8th May is the VE Day Bank Holiday. We will be open at 17 Osborne Road from 8am to 6pm. Here’s a reminder of how our services are currently working:. All appointments will be by telephone in the first instance. If we need to see you in person, we’ll ask you to come … Continued