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The New JHP Patient Newsletter: Spring 2021 Edition

Welcome to the latest Patient Newsletter from Jesmond Health Partnership. In this edition, we’ll bring you up to date with what’s happening at JHP, news you might have missed, and everything else you need to know. Latest Covid-19 News Staff News Your Feedback and Our Performance Every month we take a look at the feedback … Continued

Omicron Plan B Explainer Video (British Sign Language)

Omicron Plan B Explainer Video (British Sign Language)     Due to the increased number of Omicron COVID-19 cases, the Government is taking extra safety measures to protect us all. This includes: 😷 Face coverings in most indoor settings 🏠 Working from home if you can 📱 Showing your NHS COVID pass at large gatherings … Continued

Patient Information: Text messages sent in error

Due to a system error, text messages have seen sent to over 500 patients in the 50-54 age group asking them to book a covid vaccination. It’s a sequence of two messages – firstly saying you will be invited to book, the second with how to book and allows you to respond. These messages related … Continued

Last Chance: Add Your Voice To Our Website Survey

Don’t miss your chance to help shape our website – take the survey before 16th April. More than 4,800 patients have already completed our survey about GP websites. Thank you to everyone who has shared their views. The survey will close on Friday 16th April, so if you haven’t taken part yet, make sure you do soon. … Continued

Information: Our Easter Opening Hours at JHP

The practice will be closed on both Good Friday (2nd April) and Easter Monday (5th April). This means we will close at 6 pm on Thursday 1st April, and reopen again on the morning of Tuesday 6th April. Salvie and Out of Hours Care Our online consultation service, Salvie, will NOT be available during the … Continued

How did Patients score us in February? Your Feedback

In February, over 97% said you were Extremely Likely or Likely to recommend us. Thanks to everyone who shared their experiences with us. Every patient who visits the practice or has a remote consultation with us is asked to give feedback. It’s called the NHS Friends and Family test – measuring how many of you … Continued