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“It was great to be able to get direct help from a doctor so quickly”

More than 93% of Patients in June said they were likely or extremely likely to recommend us.

The figures come from our latest Friends and Family Test results – a test used across the NHS for patients to feedback on their experiences.

In June, we had 181 submissions, with 145 people (80.11%) saying they were extremely likely to recommend us and a further 24 (13.26%) likely.

Here are a selection of your comments:

  • Best medical practice I’ve ever been a patient of - all staff (reception, doctors) have been friendly, caring, and patient.

Six people said they were neither likely nor unlikely, five said extremely unlikely, and one person said they were unlikely to recommend us.

Reading your feedback is important. Whether it is positive experiences you have had or things you would like us to do differently, it all helps us provide a better service.

Other ways to share your feedback

In addition to the Friends and Family test, there are other ways to share your thoughts about your experiences with us.