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We Are Open

Have you explored our website?

Last year, as part of a project across Jesmond Lower Gosforth we launched new websites for Jesmond Health Partnership and our neighbouring practices.

Since then, we’ve seen more and more patients using our site for health information, getting in touch, and using the NHS’s digital services, like ordering prescriptions through the NHS App.

In recent months it’s been great to see our News pages getting an increasing number of views as we continue to share up-to-date information, advice and guidance on how to use the NHS and proactively manage your health.

We thought it would be helpful to share a few quick suggestions on what there is on parts of our site and how to find information relevant to you. Scroll through below or hop to sections with the buttons.


Latest News

Our news page is where we post updates on health conditions, general guidance on getting the best health care possible, and the work of our Primary Care Network team.

The most recent posts appear in the news section on our home page, or you can explore our full news archive.

Here are some of our most recent updates.

  • Important changes to how we are using askymyGP

    Important changes to how we are using askymyGP

    Important changes to how we are using askymyGP We are making an important change to how we use askmyGP. Since introducing askymyGP in 2020, it has made a big difference in how quickly and efficiently we respond to patient queries. On average, we resolve patient queries within 3 hours, and 80% are dealt with on … Continued


  • An Open Letter from Dr Davies: Zero Tolerance

    An Open Letter from Dr Davies: Zero Tolerance

    An Open Letter from Dr Davies: Zero Tolerance To All JHP Patients, Our staff team are receiving abuse from patients on a regular basis. The number of incidents is increasing, and that is just not OK. We have always operated the NHS Zero Tolerance policy. Still, sadly, we are seeing more and more cases of abuse directed … Continued


  • More than 9 in 10 Patients Recommend JHP

    More than 9 in 10 Patients Recommend JHP

    More than 9 in 10 Patients Recommend JHP In our most recent batch of patient feedback, over 92% of patients would recommend us to their friends and family. Eighty per cent of the 155 patients who took the NHS Friends and Family Test in January 2024 said they would be Extremely Likely to recommend us, … Continued


  • Tap the App: The NHS at your Fingertips

    Tap the App: The NHS at your Fingertips

    Tap the App: The NHS at your Fingertips The NHS App is a simple and secure way to access a range of NHS services and information on your smartphone or tablet. Millions of people are already using the NHS App to manage their health the easy way from the comfort of their homes. Your Health … Continued


  • Our PCN team helped patients over 20,000 times last year

    Our PCN team helped patients over 20,000 times last year

    Our PCN team helped patients over 20,000 times last year In 2023, our specialist Primary Care Network teams completed over 20,000 appointments, tasks, and contacts with patients in Gosforth and Jesmond. Primary Care Networks are groups of GP practices working together using additional funding to provide extra services to meet patients’ needs. Our two PCNs … Continued


Categories and Keywords

To save you from having to scroll through all our updates to find what you’re after, there are ways to get there quicker.

We use some simple category names to group news posts together. So if you are looking for the latest on mental health or health and wellbeing, just pick an option from the drop-down menu to get your news.

If you’re looking for something more specific, try the keyword search option. This will look through all our posts, checking the headlines, section names, text and keywords we’ve added and show you the results.

At the end of each post, we might suggest other pieces of content based on the subject matter.


Resources

As you’d expect, our resource page is packed with all sorts of useful information. But did you know there are three different ways to find what you are looking for?

Categories

First, there are the categories. Like with the news posts, these group together pieces of information.

We’ve tried to make these categories as sensible as possible – either describing you or a particular situation. Hopefully, this makes it easy to find relevant information, even if you might not know it’s name.

Here’s an example: The Little Orange Book is a fantastic resource for new parents, with practical advice about common conditions up to the age of 5.

But if you didn’t know that, you wouldn’t know to search for the words ‘little orange book’.

By categorising it under children’s health and parenthood, it makes a helpful resource that much easier to find.

You can see some of the resources in the parenthood category below.

Types

Another way we’ve tried to make it easier to find what you need, is to group resources by type.

So, for instance, if you are looking for some self-help, an easy-read or how to guide or perhaps one of our policies, all of these options are there.

These are some how to resources.

Keyword search

Lastly, of course, you can still use the keyword search option, which, like the news posts, will trawl through titles, headings and content to bring you relevant results.


Our Team

When we surveyed patients as part of building our new sites, a lot of people said they wanted to get to know the staff team a bit better.

The Our People page is home to staff profiles. Here you can seeour practice and network teams, and find out more about their roles and how they help patients.

You can use the Job Role filter to find everyone in the same position or the Specialisms filter to see what your clinical team are experts in.

Here are some of the most recent updates on our staff pages.

Julie Carruthers

I joined Jesmond Lower Gosforth PCN in September 2023 as a Nurse Associate....

Dr Guy Clements, Clinical Director

Dr Guy Clements

Introduction ...

Dr Ben Davies

Dr Ben Davies

Introduction ...

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What do you think?

We built our new websites to do what patients said they wanted and to help our practice and network teams.

Why not take our quick survey and let us know how we did?