I'm Dr Frost, a Foundation Year 2 Doctor based in Jesmond....
Have you explored our website?
Last year, as part of a project across Jesmond Lower Gosforth we launched new websites for Jesmond Health Partnership and our neighbouring practices.
Since then, we’ve seen more and more patients using our site for health information, getting in touch, and using the NHS’s digital services, like ordering prescriptions through the NHS App.
In recent months it’s been great to see our News pages getting an increasing number of views as we continue to share up-to-date information, advice and guidance on how to use the NHS and proactively manage your health.
We thought it would be helpful to share a few quick suggestions on what there is on parts of our site and how to find information relevant to you. Scroll through below or hop to sections with the buttons.
Latest News
Our news page is where we post updates on health conditions, general guidance on getting the best health care possible, and the work of our Primary Care Network team.
The most recent posts appear in the news section on our home page, or you can explore our full news archive.
Here are some of our most recent updates.
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Important changes to how we are using askymyGP
Important changes to how we are using askymyGP We are making an important change to how we use askmyGP. Since introducing askymyGP in 2020, it has made a big difference in how quickly and efficiently we respond to patient queries. On average, we resolve patient queries within 3 hours, and 80% are dealt with on … Continued
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An Open Letter from Dr Davies: Zero Tolerance
An Open Letter from Dr Davies: Zero Tolerance To All JHP Patients, Our staff team are receiving abuse from patients on a regular basis. The number of incidents is increasing, and that is just not OK. We have always operated the NHS Zero Tolerance policy. Still, sadly, we are seeing more and more cases of abuse directed … Continued
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Order Prescriptions Early: Christmas and New Year Opening Times
Order Prescriptions Early: Christmas and New Year Opening Times At busy times like Christmas and New Year, planning ahead is vital. We can’t help wrap the presents or stuff the turkey, but we can help keep you healthy this Christmas. Our most important message is to order prescriptions early. Our Opening Times All the Bank … Continued
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Let’s be Healthier Together this Winter
Let’s be Healthier Together this Winter Healthier Together is a trusted NHS resource for parents and carers. The App and website give clear and reliable advice to help keep children and young people well this winter. Healthier Together uses a simple’ traffic light’ system. This system is based on common symptoms of childhood illnesses. It … Continued
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Grief Awareness Week: Finding Support and Hope
Grief Awareness Week: Finding Support and Hope Grief Awareness Week runs from December 2nd to December 8th. Led by The Good Grief Trust, the week raises awareness of grief and loss. It aims to help people find support when they need it most. This year’s theme, Shine a Light on Grief, focuses on breaking the … Continued
Categories and Keywords
To save you from having to scroll through all our updates to find what you’re after, there are ways to get there quicker.
We use some simple category names to group news posts together. So if you are looking for the latest on mental health or health and wellbeing, just pick an option from the drop-down menu to get your news.
If you’re looking for something more specific, try the keyword search option. This will look through all our posts, checking the headlines, section names, text and keywords we’ve added and show you the results.
At the end of each post, we might suggest other pieces of content based on the subject matter.
Resources
As you’d expect, our resource page is packed with all sorts of useful information. But did you know there are three different ways to find what you are looking for?
Categories
First, there are the categories. Like with the news posts, these group together pieces of information.
We’ve tried to make these categories as sensible as possible – either describing you or a particular situation. Hopefully, this makes it easy to find relevant information, even if you might not know it’s name.
Here’s an example: The Little Orange Book is a fantastic resource for new parents, with practical advice about common conditions up to the age of 5.
But if you didn’t know that, you wouldn’t know to search for the words ‘little orange book’.
By categorising it under children’s health and parenthood, it makes a helpful resource that much easier to find.
You can see some of the resources in the parenthood category below.
Types
Another way we’ve tried to make it easier to find what you need, is to group resources by type.
So, for instance, if you are looking for some self-help, an easy-read or how to guide or perhaps one of our policies, all of these options are there.
These are some how to resources.
Keyword search
Lastly, of course, you can still use the keyword search option, which, like the news posts, will trawl through titles, headings and content to bring you relevant results.
Our Team
When we surveyed patients as part of building our new sites, a lot of people said they wanted to get to know the staff team a bit better.
The Our People page is home to staff profiles. Here you can seeour practice and network teams, and find out more about their roles and how they help patients.
You can use the Job Role filter to find everyone in the same position or the Specialisms filter to see what your clinical team are experts in.
Here are some of the most recent updates on our staff pages.
What do you think?
We built our new websites to do what patients said they wanted and to help our practice and network teams.
Why not take our quick survey and let us know how we did?