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Friends and Family Update: 91% of Patients Recommend Us

Friends and Family Update: 91% of Patients Recommend Us In our latest batch of Friends and Family feedback, more than 91% of patients would recommend us. Of the 764 responses we received, 699 patients said they would be likely or extremely likely to recommend us to those close to them. This feedback covers the period … Continued

Important changes to how we are using askymyGP

Important changes to how we are using askymyGP We are making an important change to how we use askmyGP. Since introducing askymyGP in 2020, it has made a big difference in how quickly and efficiently we respond to patient queries. On average, we resolve patient queries within 3 hours, and 80% are dealt with on … Continued

Patient Updates and Your Feedback

Patient Updates and Your Feedback It’s been three months since JHP merged with Avenue, and we wanted to give patients an update on how things have been going, the feedback we’ve received and a few suggestions. Thank you Firstly, a big thank you to everyone for their patience during the merger process. From announcing the … Continued

Welcome to new patients and staff

Welcome to new patients and staff Following the completion of JHP’s merger with Avenue Medical Practice, we would like to welcome all new patients and staff that have joined us from Avenue. Information for Patients joining us We are now fully integrated as one practice. Avenue’s phone lines, email inbox and website, are all now … Continued

Salvie reverts to the original name of askmyGP

Salvie reverts to askmyGP Our online consultation tool Salvie has reverted to its original name of askmyGP. Everything else remains the same – askmyGP will still give patients easy and convenient access to our team, personalized responses and quick outcomes. The only thing that is different is the name. What is askmyGP? We first introduced … Continued