Data and Privacy

Closed Circuit Television (CCTV) recording equipment is now in operation at both 17 and 200 Osborne Road. The purposes of the CCTV installation are:
  • The protection of staff, patients, visitors, and the assets of Jesmond Health Partnership.
  • The prevention, investigation and detection of crime and disciplinary offences in accordance with the Practice disciplinary procedures.
  • The apprehension and prosecution of offenders (including the use of images/data as evidence in criminal/civil proceedings).
  • Monitoring the security of premises.
  • Investigation into a missing or vulnerable person.
The principles of our CCTV policy are that:
  • Individuals’ rights are respected and protected.
  • The installations are operated fairly and within the law.
  • The CCTV system is operated for the purposes for which it was set up.
  • The recorded material/data stored is fairly and lawfully processed.
  • The recorded material/data is adequate, relevant and not excessive for the purposes.
  • That recorded material/data is accurate, securely stored, and not kept for longer than is necessary.
The latest Information Governance and Data Protection legislation requires us to ensure that a patient’s personal data must:
  • Be collected only for a legitimate purpose and processed only in a way that is compatible with that purpose.
  • Be limited to what is required in relation to the purpose for which it is used.
  • Be accurate and kept up to date.
  • Not be kept for longer than is necessary.
  • Be processed and stored in a safe and secure manner.
  • Collected and processed lawfully, fairly and transparently.
We want to reassure our patients that we have systems in place that allows us to record, process, share and store their personal data in accordance with the requirements of current regulations.

As a patient you have the right to:
  • Be informed about the data we collect and the reasons why it is collected.
  • Know how we will use your data and the way we store and archive it.
  • Access your data.
  • Have any errors in your data rectified.
  • Have your records erased in certain circumstances.
  • Restrict processing of your data.
  • Transfer your data to another health care provider.
  • Object to us processing certain data.
We have to obtain your explicit consent to use your data in certain circumstances and you have the right to withdraw your consent at any time. Our organisation is also compliant with the National Data Opt-out Policy. Please ask a member of staff if you have any queries about how we use your data.

Type 1 Opt-Out

If you do not want your data shared outside of the practice, except for instance directly relating to your care, then you can complete a 'Type 1 Opt-out form' and email it to us. This will stop your data from being shared with NHS Digital for research and planning.

National Data Opt-Out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt-out from their data being shared by NHS Digital for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs. Health and Care data helps the NHS plan and respond to emergencies like the coronavirus outbreak. Patients can view or change their national data opt-out choice at any time by using the online service at or by calling 0300 3035678.
Summary Care Records (SCR) are an electronic record of important patient information, created from GP medical records. They can be seen and used by authorised staff in other areas of the health and care system involved in a patient's direct care.

There are clear benefits to patients of having a Summary Care Record.

You may need to receive treatment from someone who does not know your medical history. An SCR means they can quickly access important information and make sure you receive the best care possible.

Here are just some examples of information contained on your SCR that will help NHS staff give you the best care:
  • Medications you are currently taking
  • Any allergies you have
  • Negative reactions to medication in the past
  • You can also choose to have any long-term conditions, significant medical history, or specific communications needs to be included
Without an SCR, this information would not be available quickly and would have to be requested. This can lead to delays in your treatment, or worse still application of a specific treatment or medicine that you may react badly to.