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Tap the App: The NHS at your Fingertips

Tap the App: The NHS at your Fingertips The NHS App is a simple and secure way to access a range of NHS services and information on your smartphone or tablet. Millions of people are already using the NHS App to manage their health the easy way from the comfort of their homes. Your Health … Continued

Prescriptions with the NHS App are now even better

Prescriptions with the NHS App are now even better New updates to the NHS App make viewing and collecting your prescribed medication even easier. Here’s what’s changed and how it can help you. Prescription barcodes – collect anywhere Prescribed medicine can now be collected without needing a paper copy of your prescription. This will save … Continued

Getting Started with the NHS App

How to register and get full use of NHS App services  The NHS App puts you in control, with access to a range of NHS services at your fingertips. Here’s how to get started. Ideas and guides on how to use the app and what benefits it can bring are further down the page. Installing … Continued

Important changes to how we are using askymyGP

Important changes to how we are using askymyGP We are making an important change to how we use askmyGP. Since introducing askymyGP in 2020, it has made a big difference in how quickly and efficiently we respond to patient queries. On average, we resolve patient queries within 3 hours, and 80% are dealt with on … Continued

Stay in touch with messaging in the NHS App

Stay in touch with messaging in the NHS App A new update to the NHS App allows patients to receive messages from us within the App. The new messages will be better, safer, and more reliable than regular SMS text messages. Read on below to learn how it will help patients and practices and the … Continued

Have you heard about Electronic Repeat Dispensing?

Have you heard about Electronic Repeat Dispensing? If you take regularly prescribed medication, you’ll know about needing to remember to order your next batch. The NHS App makes the job an awful lot easier – 7 taps on the screen and your prescription request is sent, without needing to wait until Monday morning or make … Continued

Please bear with us today

Please bear with us today Please bear with us, as JHP is exceptionally busy today. We are – as ever – working to deal with all patients’ needs as quickly as we can. At the moment, this may take us a little longer than usual due to high demand and a combination of unforeseen staff … Continued

Boots on St George’s Terrace to close in October

Boots on St George’s Terrace to close in October We have received notice that the Boots branch on St George’s Terrace in Jesmond is due to close permanently on 13th October 2023. If this branch of Boots is your nominated pharmacy for collecting medication, you will need to make a change before October. You can … Continued

Patient Updates and Your Feedback

Patient Updates and Your Feedback It’s been three months since JHP merged with Avenue, and we wanted to give patients an update on how things have been going, the feedback we’ve received and a few suggestions. Thank you Firstly, a big thank you to everyone for their patience during the merger process. From announcing the … Continued