What did 4,798 of you tell us last year? In 2025, we received an incredible 4,798 pieces of patient feedback. Thank you to everyone who took the time to share your experiences with us – we truly appreciate it. Your feedback helped us end the year on a real high. By December, our overall recommendation … Continued
Pausing and Reflecting on our Alcohol Choices Taking a break from alcohol can help you notice how you feel. It can also give you space to think about your drinking. It doesn’t have to be Dry January or a set number of days. Every break from alcohol is a step towards better health. Even if … Continued
Taking steps toward a smoke‑free life If you smoke, taking a step towards stopping is one of the most positive things you can do for your health. It is a choice that supports your body now and help prevent or reduce the risk of problems later on. In Newcastle, local stop smoking services and proven … Continued
MMRV Vaccine Explained: Measles, Mumps, Rubella & Chickenpox From January 2026, a new vaccine called MMRV will be offered to children in the UK. It protects against measles, mumps, rubella and chickenpox in one jab. This helps stop serious illness, hospital visits, and missed school days. It’s already used safely in countries like Canada, Germany and Australia. Who can get … Continued
Reminder: The NHS is Very Busy Between Christmas and New Year The time between Christmas and New Year is one of the busiest for the NHS. It’s important to keep this in mind when seeking medical help. Here’s what you can do to make the best use of NHS services and get the help you … Continued
🎄 Staying Well This Christmas and New Year – A Helping Hand When You Need It Christmas is meant to be a happy time. A chance to rest, celebrate and spend time with family and friends. But for many people, it can be hard going. You might feel unwell. You might feel lonely. Or you … Continued
How We Did in November — Thanks for Your Feedback Thank you to everyone who took the time to share feedback with us last month — your thoughts mean a lot to us! November saw 301 patients share their experiences, with the majority overwhelmingly positive. 🌟 Very Good: 210🙂 Good: 67😐 Neither: 11🙁 Poor: 5💔 Very Poor: 8 It’s wonderful to … Continued
Junior Doctor Strikes: Please Bear with Us As you may know, Resident Doctors (the new name for Junior Doctors) are taking industrial action, with a strike beginning at 7 am today (Wednesday 17th December), and lasting until 7 am on Monday 22nd December. Please bear with us during this time. The NHS is already very … Continued
Our Christmas Opening Times: Please Order Prescriptions Early The festive season is a busy time for everyone – including GP surgeries. A little planning now can help make sure you stay well over Christmas and New Year. Your Christmas list is probably already pretty long, but there’s one key item we’d love you to add: … Continued
We are experiencing high demand for appointments, more patients with complex health needs, and winter illnesses. Staff sickness also affects response times. Please use online services, visit your local pharmacy for minor issues, and be patient — our team is working hard to care for everyone.
