Appointments with askmyGP
With askmyGP you are in charge.
Our online system is quick, easy to use, convenient and most importantly gets you the help you need when you need it.
At times, we might ask if your request is urgent.
This is so we can prioritise patients who have the greatest need. After 1.00 pm, you will be asked only to submit requests if you need a resolution that day. You may also be asked at times of high demand or reduced capacity.
Using askmyGP
With askmyGP you choose which doctor to send your message to, how you want them to reply and pick a time that suits you.
- Quick – get a response usually within a couple of hours. If you need an appointment, it can often by that day.
- Personalised – choose a specific Doctor, how and when you want to hear back
- Send a message in your own words, and we’ll reply as soon as we can.
- Immediate – no paperwork; sign up and start using it straight away.
You will need to create a new account to use askmyGP. You cannot use ‘SystmOne’ login details.
How it works
Here’s how patients can use askmyGP.
How to…
Send a request to our GPs using your smartphone.
How to…
Send a request to our GPs using your desktop or laptop computer.
Urgent and Routine Appointments
All requests can be sent via askmyGP and assessed by our on-call GP.
Based on capacity and clinical need, they will decide on the best course of action.
Home Visits
If you are housebound, a home visit may be possible.
Please request an appointment as usual, and let us know that you are unable to get to us. It is best to contact us as early in the day as possible.
Home visits are not guaranteed, and decisions will be based on clinical need and capacity.
Manage your health online with SystmOnline or through the NHS App
Medical records, test results and prescriptions can be accessed with SystmOnline or the NHS App.