Important changes to how we are using askymyGP We are making an important change to how we use askmyGP. Since introducing askymyGP in 2020, it has made a big difference in how quickly and efficiently we respond to patient queries. On average, we resolve patient queries within 3 hours, and 80% are dealt with on … Continued
Stay in touch with messaging in the NHS App A new update to the NHS App allows patients to receive messages from us within the App. The new messages will be better, safer, and more reliable than regular SMS text messages. Read on below to learn how it will help patients and practices and the … Continued
More than 9 in every 10 patients recommends JHP That’s the headline figure from the most recent batch of patient feedback. The NHS Friends and Family Test is used throughout the health service, and it asks patients how likely they would be to recommend our services to people close to them. We are pleased to … Continued
We are supporting World Menopause Day Since its launch in 2009, World Menopause Day has aimed to help women talk openly about menopause and for people to understand the impact it can have. The menopause is a hugely significant event in the life of half the population, with a profound effect on physical and mental … Continued
Have you heard about Electronic Repeat Dispensing? If you take regularly prescribed medication, you’ll know about needing to remember to order your next batch. The NHS App makes the job an awful lot easier – 7 taps on the screen and your prescription request is sent, without needing to wait until Monday morning or make … Continued
Please bear with us today Please bear with us, as JHP is exceptionally busy today. We are – as ever – working to deal with all patients’ needs as quickly as we can. At the moment, this may take us a little longer than usual due to high demand and a combination of unforeseen staff … Continued
Breast Cancer Awareness Month October is Breast Cancer Awareness Month, an annual event that has been running since 1985. Initially, the aim was to encourage breast screening and educate people about early detection, and it has developed to include fundraising by charities for vital research. This year, we wanted to share some facts, figures, and … Continued
Clarifying Shingles Vaccination Eligibility You may have seen some coverage on Good Morning Britain today about the shingles vaccine. We wanted to clarify the eligibility criteria, as it seemed to be causing some confusion in responses online. From 1st September 2023, the eligibility has been extended, but this is a phased rollout meaning the eligibility … Continued
A Day in the Life More than 900 people work in GP practices across the city, looking after 300,000 of us. This summer, Newcastle GP Services (NGPS) and filmmaker Danielle Giddins of Glow Create followed six staff members to see what a typical day was like for them. From east to west across the city, … Continued
Flu Vaccine Update: Vaccines have arrived; invitations sent We are pleased to let patients know that our flu vaccine supply has arrived at the practice, and eligible patients have been invited to book their appointments. This year we will be holding flu clinics on three consecutive Saturdays in October at Holy Name Church Hall on … Continued
