Meet the Team
In the second in our Meet the Team series, we’re delighted to introduce our hard-working Admin Team. If you missed part one, you can Meet The Partners here.
Without further ado, over to Grace, our Administration Team Lead.
Meet the Team: The Admin Team
Hi, I’m Grace, and I lead the Admin Team here at the Jesmond Health Practice.
We’re the ones working behind the scenes to keep everything running smoothly – always with patient care at the heart of what we do.
From sending referrals after your GP appointment to keeping in touch with hospitals and specialist teams, we handle a lot of the day-to-day tasks that helps things flow. We also process report requests and summarise your medical records when you register with us.
Plus, we work closely with the GPs to make sure health checks happen on time and that any long-term conditions are properly looked after.
Meet the Admin Team
Most of the team are based at No 5 Osborne Avenue, but we’re in constant contact with the rest of the practice team at No 17, No 200 and at Gosforth Memorial.
Grace Jackman
Grace Jackman
I joined JHP as the Admin Team Lead in the Autumn of 2024. My number 1 priority for the team is to make sure patient care comes first in everything we do.
Full profileAlison
Alison
Alison has been working for patients in Jesmond since 2003, back when it was Holly Medical Group. You know with all that experience your referral letter is is safe hands!
Full profileBrenda
Brenda
Brenda had a stint with JHP as a Locum Secretary in 2022, and left such an impression the practice welcomed her back with open arms to a permanent role in 2023.
Full profileChelsea
Chelsea
Chelsea is our go-to person for chronic disease management. If you have a long-term health condition that means too need regular checks or tests, Chelsea is in charge of making sure that all happens in the most joined-up way possible.
Full profileJay
Jay
Jay originally joined the JHP Reception team in October 2021 after completing their degree, and moved to No 5 to join the Admin team last Autumn.
Full profileMhairi
Mhairi
The newest member of our team, Mhairi joined us in April this year as a Locum Secretary and has got straight into the swing of things at JHP.
Full profileSherrie
Sherrie
Sherrie is another vastly experienced member of the team, having been with the practice in Jesmond since 1998.
Full profileSuzanne
Suzanne
Another long-term team-member, Suzanne has been with the practice since 2009, and puts her experience to great use keeping patients’ care joined-up.
Full profile