“Excellent and rapid response”: New Patient Feedback

Our latest patient feedback is in – 90% of you rated our service as Good or Very Good.

We received 773 positive ratings out of 855 responses during June and July.

Here’s what you told us, along with some lovely comments about our fantastic GP team.

The Friends and Family Test

The test asks people to rate their likelihood of recommending an NHS service to their friends and family based on their most recent experience.

You might receive a text message with a link to express your thoughts after your appointment, fill out a paper form in practice or wherever you have been seen, or complete the Friends and Family form on our website.

The test is used throughout the NHS to give a consistent indication of how patients view services.

Other ways to share your feedback

In addition to the Friends and Family test, there are other ways to share your thoughts about your experiences with us.

Google review from Jospehine M. "’ve been with this practice since birth, and I truly couldn’t ask for better care. The doctors and staff are outstanding—professional, compassionate, and consistently attentive. They also have a great online system for booking appointments, which makes managing my healthcare even easier. I feel very fortunate to be a patient at such a dedicated and well-run surgery"

“Excellent and rapid response”: New Patient Feedback