Support Organisations and Helplines
Many organisations offer helplines, text support and online help for mental health and other conditions or circumstances where people may need support.
Samaritans
Call 116 123
Visit samaritans.org
Text ‘SHOUT’ to 85258
Tyneside Mind Support Line
Call 0191 477 4545 (8 am to 10 pm)
Visit tynesidemind.org.uk
Newcastle Crisis Team
Call 0191 814 8899 (24/7)
Call 0800 652 2863 (freephone)
Text 07919 228 548 (for people who are deaf/have communications difficulties)
Age UK Advice Line
Call0800 678 1602
Lines are open 8 am – 7 pm, 365 days a year.
Beat Eating Disorders
Call 0808 801 0677
Helplines are open 365 days a year from 3 pm-8 pm during the week, and 5 pm-9 pm on weekends and bank holidays.
Campaign Against Living Miserably – Calm
Call 0800585858
5 pm-midnight, 365 days a year
Combat Stress
For veterans’ mental Health
Call 08001381619
24-hour helpline
The Compassionate Friends
Supporting bereaved parents and their families
Call 03451232304
Open 10 am – 4 pm, 7 – 10 pm every day of the year
The Trussell Trust
Call 08082082138
Helpline for those struggling to afford essentials
Monday to Friday, 9 am – 5 pm.
Closed on bank holidays.
Newcastle Carers
Call 0191 275 5060 (10 am to 4 pm)
Visit newcastlecarers.org.uk
North East Council on Addictions
Call 0191 222 1262
Visit neca.co.uk
No Panic
Call 0300 772 9844 (helpline)
Call 0330 606 1174 (youth line)
Visit nopanic.org.uk
Money Helper
Call 08001387777
Mon-Fri 8 am – 6 pm
Sat, Sun & bank holidays – Closed
The National Association for People Abused in Childhood (NAPAC)
Call 08088010331
Monday-Thurs 10 am-9 pm
Friday 10 am – 6 pm
Sat & Sun – Closed
National Domestic Abuse Helpline
24-hour helpline for women who have experienced domestic abuse and violence.
Call 08082000247
The Silver Line
Helpline for older, lonely & isolated people
Call 08004708090
24 hours, 7 days a week
Cruse Bereavement Support
Call 08088081677
LGBT Foundation
Call 03453303030
9 am – 9 pm on a weekday and 10 am – 6 pm on Saturday and Sunday (excluding bank holidays and religious festivals).
Men’s advice line
For victims of domestic abuse
Call 08088010327
Mon – Fri 10 am – 5 pm