New: Information from Public Health England about AstraZeneca vaccine and blood clotting

Recently there have been reports of a very rare condition involving blood clots and unusual bleeding after vaccination. This is being carefully reviewed but the risk factors for this condition are not yet clear.

Although this condition remains extremely rare there appears to be a higher risk in people shortly after the first dose of the AstraZeneca (AZ) vaccine. Around 4 people develop this condition for every million doses of AZ vaccine doses given.

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Patient Information: Text messages sent in error

Due to a system error, text messages have seen sent to over 500 patients in the 50-54 age group asking them to book a covid vaccination. It’s a sequence of two messages – firstly saying you will be invited to book, the second with how to book and allows you to respond.

These messages related only to first doses, and have erroneously been sent to people who have already had the first jab.

If you have received these messages and have already had your first vaccine, please disregard them. You will be recalled for your second dose 11-12 weeks after your first.

If you have NOT yet had your first vaccine, then you can respond to the second message and book your appointment.

We apologise for this confusion and ask patients not to call the practice about first or second jabs, but to wait to be contacted.

Last change to make your voice heard

Last Chance: Add Your Voice To Our Website Survey

Don’t miss your chance to help shape our website – take the survey before 16th April.

More than 4,800 patients have already completed our survey about GP websites. Thank you to everyone who has shared their views.

The survey will close on Friday 16th April, so if you haven’t taken part yet, make sure you do soon.

Take the survey here: surveymonkey.co.uk/r/betterweb

Here’s what you’ve told us so far:

  • Smartphones are the most popular device with 7 in 10 of you using them to get online
  • Your favourite sites and apps are Facebook, Twitter, WhatsApp, BBC news and Amazon
  • Not being able to find what you want is your biggest bugbear
  • Ease of use, being able to find what you want and clear design and menus are the top 3 requirements
  • 75% of you would be happy to use some form of a live chat function
  • The most popular ‘voices’ for a GP’s website include David Attenborough, Steven Fry and George Washington

On average, it takes about 6 minutes to complete the survey. So far 5 lucky entrants have each won a £50 gift card.

The Project

The survey is part of a project between GP practices across Newcastle and Gateshead to make our websites better for patients.

Our website needs to have the features and functions that you want and be written and styled in a way that you like. That’s why we’re asking for your opinions and ideas.

This project is about making it easier for more people to get quicker, better access to their GP and the wider NHS.

Don’t miss your chance

The closing date for the survey is 16th April – don’t miss your chance to have your voice heard.

As a thank you for your time, when you submit your completed survey, we’ll enter you into a prize draw. Each week we’ll pick a lucky winner to receive a £50 gift card. 

Just remember to add your name and email address if you would like to be entered into the draw. None of your information or answers will be used to identify you. You’ll only be contacted if you win a prize. No information will be passed to anyone outside the NHS.

Information: Our Easter Opening Hours at JHP

The practice will be closed on both Good Friday (2nd April) and Easter Monday (5th April).

This means we will close at 6 pm on Thursday 1st April, and reopen again on the morning of Tuesday 6th April.

Salvie and Out of Hours Care

Our online consultation service, Salvie, will NOT be available during the 4 days we are closed. You can send requests as normal until Thursday, and then again from Tuesday morning.

If you need medical advice or help, your first port of call should be to visit the NHS 111 website or call 111.

You should only ever call 999 if it is a life-threatening emergency.

Getting Prepared

If you have a repeat prescription, please make sure to leave enough time for us to process your request.

We ask you give us at least 2-3 working days’ notice from requesting a prescription to being able to collect it.

You can find all the information you need about requesting and collecting prescriptions here.