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Junior Doctor Strikes: Please Bear with Us

As you may know, Resident Doctors (the new name for Junior Doctors) are taking industrial action, with a strike beginning at 7 am today (Friday 14th November), and lasting until 7 am on Wednesday 19th November.

Please bear with us during this time. We will have reduced capacity so it may take us longer to get to your requests.

Our aim is always to help those with the greatest need as soon as possible, so if your issue is not urgent, you may get a quicker resolution using one of the follow options:

Pharmacies can now help you with more common conditions than ever before, including medication without a prescription or needing to see a GP first.

Here’s what you get help with:

  • Earache/ear infections (aged 1-17)
  • Impetigo/skin infections (1 year +)
  • Infected insect bites (1 year +)
  • Shingles (Aged 18+)
  • Sinusitis (Aged 12+)
  • Sore throats (5 years +)
  • Uncomplicated Urinary Tract Infections, or UTIs (Women aged 16-64)

Over 10,000 pharmacies – 95% of all those in England – have signed up.

Remember, you don’t need an appointment. You can visit any Pharmacy, and they are often open when we are closed, especially over Bank Holidays and weekends.

Find a Pharmacy

For more medical help when the practice is closed, you can use NHS 111.

By visiting 111.NHS.uk or by calling 111, you can:

  • Get help and advice 24 hours a day, 7 days a week
  • Check your symptoms and get advice on conditions and medication.
  • Find self-help resources and links.
  • Find out what services are available near you.
  • Be connected to a nurse, emergency dentist, pharmacist, or GP.
  • Get a face-to-face appointment if you need one.

You should only ever call 999 or go to Accident and Emergency if it is a life-threatening situation.

Go to 111.nhs.uk
Ponteland Road Urgent Treatment Centre in Cowgate is a Nurse-led unit for patients with minor illnesses and injuries. No appointment is needed; you can turn up and wait to be treated.

Ponteland Road Urgent Treatment Centre

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