Easter Opening times at JHP

We wanted to let patients know about our opening times over the Easter period, what to do to prepare, and how to get medical help when the practice is closed.

Good Friday and Easter Monday

As normal, the practice will be closed on the two bank holidays – Good Friday on 15th April and Easter Monday on 18th April.

This means we will close at 6 pm on Thursday 14th April and reopen on the morning of Tuesday 19th.

Salvie, our online consultation system, will also be unavailable during the Easter weekend.

Reorder repeat prescriptions early

If you have regularly prescribed medication that needs to be reordered, please do so as soon as possible. A minimum of 2-3 working days is needed from us receiving a request to it being ready to collect, but with bank holidays and how busy the practice is, we would encourage you to allow more time.

You can request a repeat prescription through the NHS app. The service is available 24/7, and you can choose a local pharmacy to collect your medication from. 

Getting help while we are closed

Your first port of call for medical help when the practice is closed should be NHS 111.

By visiting 111.NHS.uk or by calling 111, you can:

  • Get help and advice 24 hours a day, 7 days a week
  • Check your symptoms and get advice on conditions and medication.
  • Find self-help resources and links.
  • Find out what services are available near you.
  • Be connected to a nurse, emergency dentist, pharmacist, or GP.
  • Get a face-to-face appointment if you need one.

You should only ever call 999 or go to Accident and Emergency if it is a life-threatening situation.

Other help

The Ponteland Road Urgent Treatment Centre in Cowgate is a Nurse-led unit for patients with minor illnesses and injuries. No appointment is needed; you can turn up and wait to be treated.

Local community Pharmacists are also available to offer you advice and treatment for a series of minor ailments such as migraines, teething, allergies and fevers.

Happy Easter

From everyone at JHP, we would like to wish you all a happy Easter.

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Jesmond Health Partnership was formed in 2019. Read more about us and meet the Team here.